What are the policy exclusions?
Exclusions vary depending on the structure of every policy, but here are some important, regularly applied exclusions to be aware of:
How soon after an incident should I submit my claim?
Personal Accident claims must be notified as soon as possible, within 180 days of the injury. Failure to do so may result in the claim being declined due to late notification.
Where supporting documents are not immediately available, please ensure a fully completed claim form is submitted to register the claim within the notification period. Thereafter, supporting documents can be forwarded as they are received.
Does the temporary total disability benefit/Income Protection cover the whole family?
Temporary Disability/Income Protection only offers cover for the employee whose name the policy has been issued in and who is gainfully employed by the business when the accidental bodily injury occurs.
How does Employee Injury Assist work?
Exclusions vary depending on the structure of every policy, but here are some important, regularly applied exclusions to be aware of: