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Home for specialised risks Casualty

Crime &

civil liability

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Covering what matters most in financial crime and liability

This combination of specialist insurance provides comprehensive protection for financial institutions (such as banks and asset managers) against risks, such as employee dishonesty, electronic and computer crime, civil liability, and associated legal costs.

 

A well-structured Financial Lines policy is essential to avoid financial hardship in the event of a claim. Santam’s Bankers’ and Financial Institutions’ Blanket Bond policies offer a wide range of crime and Civil Liability cover, detailed in the tabs below.

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Why partner with Santam for your financial lines insurance cover?

Expertise

Expert underwriters and claims specialists who understanding financial sector risks.

Longevity

Financial lines’ claims often take years to emerge and even longer to resolve. With over 40 years of experience, we manage complex, long-tail claims with expert precision and consistency.

Solutions

Bespoke insurance solutions, thoughtfully designed to cover the complex and evolving risks faced by financial institutions.

Crime and civil liability offers

Covers direct financial loss from:

Employee fraud or dishonesty

Theft or damage (office contents or goods in transit)

Forgery, document tampering, and fraudulent transactions

Counterfeit currency, extortion, and computer crime

Covers liability for damages and legal costs arising from:

Negligence in business activities

Employee dishonesty or misconduct resulting in client or third-party losses

Business-related defamation

Let’s discuss your insurance needs

Get tailored casualty insurance solutions. Request a call back and our team will assist you with the right coverage options for you.

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Help and FAQ's

General enquiries

Tel: 011 731 3600

E-mail: info.specialistcasualty@santam.co.za

Roeann Lazarus

Head: Financial Lines

E-mail: roeann.lazarus@santam.co.za

Tel: +27 72 698 8276

What information is required to obtain a quote?

Santam works exclusively through licensed insurance brokers. A proposal form – available by clicking the Downloads button on this page – recent audited financial statements, and full claims history are required to begin the underwriting process.

Are there any Financial Lines risks Santam does not cover?

While Santam has a broad risk appetite and aims to find solutions for most exposures, the following currently fall outside our underwriting scope: 

 

  • Retirement fund trustees and administrators.
  • Medical aid and insurance administrators.
  • Reinsurance brokers.
  • Underwriting managers.

 

What are typical reasons for Crime and civil liability claims?

  • Third-party losses caused by negligence or employee dishonesty.
  • Internal fraud or theft committed by employees against the insured. 
  • Negligent investment advice or execution errors.
  • Fiduciary breaches for failing to act in the best interests of clients.

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