Help and FAQ's

General enquiries

Tel: 011 731 3600

E-mail: info@santam.co.za

What information is required to get a Cyber quote?

Santam only transacts through licensed insurance brokers. A completed proposal form is required and can be downloaded from the Downloads section of this page. Two versions are available, a shorter form for limited cover (as specified on the form), and a comprehensive version for full coverage.

Who is Santam’s target market for Cyber insurance?

We offer Cyber insurance across multiple segments:

  • SMEs via our digital platform, the Pocket Underwriter.
  • Large commercial and corporate clients are underwritten by our Specialist Solutions team.

 

Target industries include, but not limited to: 

 

  • Retailers, manufacturers, and distributors.
  • Hospitality. 
  • Professional service providers. 
  • Financial service providers and financial institutions.
  • Information Technology (IT) service providers.

What limits are available?

We can offer:

 

  • Up to R100 million or USD5million for businesses operating within South Africa and the rest of Africa. 
  • Up to $10 million for South African-based businesses operating internationally.