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Managing fidelity guarantee risk

Employee fraud and dishonesty are on the rise, threatening businesses in South Africa and globally. Even strong internal controls are not enough. Fidelity Guarantee insurance adds an essential layer of protection, helping businesses recover from financial loss and safeguard their future.

Why partner with Santam for fidelity guarantee protection?

Expertise

Our dedicated team of underwriters and claims specialists bring deep expertise in identifying, managing, and resolving fidelity guarantee risks across a wide range of industries.

Longevity

Fidelity Guarantee claims often take years to emerge and even longer to resolve. With over 40 years of experience, we manage complex, long-tail claims with expert precision and consistency.

Solutions

Crime losses are unpredictable and can be severe. At Santam, we have the capacity to support businesses through high-impact events.

The policy protects against:

Employee fraud and dishonesty

Dishonest, fraudulent, or criminal acts of an employee that results in a direct loss to the Insured.

Fraudulent Transfer Instructions

Covers theft of funds from a financial institution account through fraudulent transfer instructions.

Computer-based crime

Theft of funds from the insured’s transfer account at a financial institution.

Fidelity guarantee insurance coverage

Policies respond to:

Dishonest, fraudulent, or criminal acts of an employee that results in a direct loss to the Insured.

Physical loss of or damage to property.

Theft of funds from the insured’s transfer account at a financial institution.

 

Let’s discuss your insurance needs

Get customised Casualty insurance solutions. Request a call back and our team will assist you in selecting the right coverage options.

Help and FAQ's

General enquiries

Tel: 011 731 3600

E-mail: info.specialistcasualty@santam.co.za

Roeann Lazarus

Head: Financial Lines

E-mail: roeann.lazarus@santam.co.za

Tel: +27 72 698 8276

What information is required to get a quote?

Santam works exclusively through licensed insurance brokers. A proposal form – available by clicking the Downloads button on this page – is required, along with details of any previous incidents or claims.

Why choose Fidelity Guarantee?

  • Protects employers against employee dishonesty.
  • Essential for any business handling cash or securities to protect against theft by employees.
  • Rising frequency and severity of claims make this cover essential for business continuity.

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