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Conventional insurance GWP growth
Dec 2022: 8%
Return of shareholders funds
Dec 2022: Restated to 18.5%
Conventional Net underwriting margin
Dec 2022: Restated to 5.1%
Annual dividend per share
Dec 2022: 845 cents
Santam recorded a resilient financial performance for the twelve months to 31 December 2023, with the group’s conventional insurance business achieving Gross Written Premium (GWP) growth of 6% and a net underwriting margin of 3.5% (December 2022: Restated to 5.1%).
2023 Annual Financial Statements Webcast link
Annual financial results for the financial year ended 31 December 2023 presented by Tavaziva Madzinga and Wikus Olivier.
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Santam recorded a resilient financial performance for the twelve months to 31 December 2023
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2023 was a year of change for Santam. We refreshed our corporate strategy, implemented a new operating model, and strengthened our management team.
DownloadSantam has been South Africa’s leading general insurer for 106 years – through global societal, economic and climate-related changes and rapid technological advances. The group has achieved an enviable market share over this time by innovating and adapting to disruptive circumstances and new risks.
Santam is the largest short-term insurer in South Africa and has maintained a market share of more than 20% for the last 10 years.
We are a diversified short-term insurer; we provide our clients with appropriate insurance solutions through a multi-product and multi-channel distribution portfolio.
We have a meaningful and growing contribution to GWP from countries outside South Africa.
Santam has a solid legacy and a consistent, proven record of sustainable value creation.
We consistently achieve our net underwriting margin target range of 5% to 10%.
We have a stable dividend policy that has enabled an ordinary dividend per share compounded growth of 7% CAGR over the last seven years.
Currently eleven executives make up the senior management team, with Tavaziva (‘Tava’) Madzinga as Chief Executive Officer, appointed in July 2022. Santam has twelve directors, serving on its board. The board is headed by Ms Moholi who is currently serving as Chairperson.
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Santam is a leading general insurer in South Africa with a market share less than 24%. We provide a diverse range of general insurance products and services in southern Africa and internationally through a network of 2 700 intermediaries and direct channels. We serve more than 1 million policyholders who range from individuals to commercial and specialist business owners and institutions.
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At Santam, we are intentional about building an empowered, purpose-led, value-driven and inclusive culture, all while ensuring we embody ethical leadership as a responsible company.
Learn moreAt Santam, we are committed to being a good corporate citizen and contributing to a sustainable and transformed South African economy.
Level 1 BBBEE
Top employer 2024
Founding signatory United Nations Environmental Programme's Principles for Sustainabie Insurance
Constituent of the FTSE4Good Index Series and Top 30 FTSE/JSE Responsible Investment Index
Signatory Task Force on Climate-related Financial Disclosures (TCFD)
View our past and present reports and financial results.
5 March 2024: BOFA (Bank of America ) Conference 29 May 2024: Annual general meeting
29 February 2024: Annual results
29 August 2024: Interim results
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