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Welcome to the Santam supplier hub

Welcome to the Santam supplier hub. To enable efficiencies with our valued suppliers, this hub has been created to provide a centralised source of tools and information for doing business with Santam.

Santam supplier portal

How to become a supplier

Santam considers its suppliers as business partners and an extension of the Santam brand. As part of the sourcing process in developing a diverse, resilient and sustainable supply chain, we rely on our suppliers to conduct business in a transparent and credible way. Familiarise yourself with the basic information required for the supplier onboarding process. The information supplied is specific to the various categories in the Santam supply chain, and may require further mandatory compliance and governance in order for you to successfully complete the onboarding process.

Documents

Retail Procurement
2022
Retail Supplier Onboarding Communication
Motor Procurement
2022
Motor Cycle Repairer Hub
2022
Motor Salvage Services
2022
Glass Services
2017
Car Rental Services
2022
Supplier Certified Aftermarket Green Used OE Parts Application Requirement
2022
Motor Body Repairer Minimum Requirements
2022
Paintless Dent Removal
2022
Leisure Trailer Repairer
2022
Caravan Repairer
2022
Santam Boats Communication
Property: Building and Plumbing
2022
Property Supplier-Onboarding Requirements
2023
Santam Property and Professional Claims Group Sourcing is currently closed for 2023 applications. Please use link on the right to register your business as a prospect applicant for the 2024 intake.

Our ethics policies

We believe in integrity, ethics and fair play and have developed several policies to support this philosophy. To understand how we conduct business and what you can expect while working with us, learn more about them.

The applicable policies include the following:

Supplier Code of Conduct
2022
Supplier Code of Conduct
Anti-Bribery and Corruption
2019
Anti-Bribery and Corruption (This policy reinforces Santam’s zero tolerance to Bribery and Corruption)
Facilitation Payments
2019
Facilitation Payments
Code of Ethics
2019
Code of Ethics (This policy sets out Santam’s principles in building an ethical culture)
Gratification
2019
Gratification (This policy provides guidance in dealing with the giving and receiving of gratification
Conflict of Interest
2021
Conflict of Interest (This policy sets out Santam’s processes in managing conflict of interest)
Business Integrity
2020
Business Integrity (This policy provides examples of misconduct and sets out Santam’s processes in responding to misconduct)
Supplier Charter
2022
Supplier Charter

B-BBEE

Broad-based black economic empowerment (B-BBEE) plays an integral role in our country's economic landscape, and it's good for business too. As B-BBEE aims to empower previously disadvantaged people, it's an important aspect of who we are as a business. However, B-BBEE is complex and constantly evolving. To assist, we’ve shared specific information and updates on BEE-related issues that could add value to your business.

B-BBEE documents

An Overview of B-BBEE
2022
An Overview of B-BBEE
Supplier Affidavit Guidance Form
2022
Supplier Affidavit Guidance Form
B-BBEE Six Monthly Newsletters
2022
To BEE or not to BEE (Part 1)
2022
To BEE or not to BEE (Part 2)
2022
To BEE or not to BEE (Part 3)
2022
To BEE or not to BEE (Part 4)
2022
To BEE or not to BEE (Part 5)
2022
To BEE or not to BEE (Part 6)

Learning and development

The Santam Enterprise and Supplier Development (ESD) Programme in partnership with Sanlam and Asisa aims to develop and transform by giving leading practice growth support, incubation and investment funding to identified and chosen SMEs within our supply chain and target market. Here’s an overview of the current ESD programme as well as links to learning and development information sourced together with our internal and external partners:

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