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Other reasons to get in touch

Whether you have an emergency, want to make a complaint or send us a compliment,
you can use the details below to get it done.

Compliments & complaints

Call us on 0860 102 725 or give feedback
Click here for more info

24/7 SOS Claims & emergency line

0860 505 911 or learn more



Claims chat or self-service

Use our WhatsApp Claims self-service or chat on 0860 505 911
Click here for more info

Policy documents

Use our WhatsApp Claims self-service or chat on 0860 505 911
Click here for more info

Where to find us

1 Sportica Crescent, Tyger Valley, Belville, 7530

Report Fraud

You can choose to remain anonymous, and all information will be treated with confidentiality.

Fraudline (SA)

0860 600 767

Fraudline (Namibia)

00264 61 2928000

Postal address

Forensic Services, PO Box 3881, Tygervalley 7536

SAICB (South African Insurance Crime Bureau)

0860 002 526

SMS shortcode

31840

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